For what it’s worth, I don’t believe software can create relationships; people can. Nor can robots build trust; people can. And robots are poor at thinking outside the box. They’re programmed to do a job or a task, and sometimes they can do it more efficiently than humans. But this isn’t the first time in history that technology has developed rapidly. Bookkeepers need to do what every profession has: adapt.
https://www.xero.com/blog/2018/12/2018-year-that-was-in-bookkeeping/